What payment methods can I use to proceed with the order?
Usually, transactions are made via secure trade assurance. You can pay with credit card, Visa, or T/T transfer. We also accept offline payments via Western Union or PayPal.
What is the lead time and arrival process?
Samples typically take 3-5 working days. For quantity orders, the lead time is approximately 15-20 working days depending on the order volume. We ship via Express (DHL, UPS, FedEx, or TNT), which usually takes 3-7 days to arrive.
Can we brand our logo or name on the lights?
Yes, this is acceptable with a 1 piece MOQ. Extra silk screen fees may apply for special requests. We can also customize the packaging for you.
What is the difference between red and near-infrared light therapy?
Red light is visible while near-infrared light is invisible. Near-infrared light penetrates into the body deeper than red light. Otherwise, they offer similar therapeutic benefits.
How long does it take for red light therapy to work?
It is an ongoing improvement process rather than an overnight miracle. You may begin to see results anywhere from 24 hours to 2 months, depending on the condition and usage frequency. Daily use for at least two weeks is recommended.
Do I need to continue using the light once I see results?
Yes. To maintain the health of your skin cells and the visible results achieved, it is recommended to continue treatments until your goal is reached, followed by a weekly maintenance schedule.