? Frequently Asked Questions
1. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, or online chat. Please contact us once the machine has any problem. Best service will be offered.
2. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensures you can solve whatever problem you meet easily. It is easy to operate by anyone with the instructions.
3. How about the shipment?
The machine will be shipped within 5-7 days after the receipt of your payment.
4. How does the factory do regarding quality control?
We have a strict quality inspection department. Our engineers will carefully check and test the machines many times before delivery. Only the machines that have passed the strict quality inspection can be delivered to you.
5. Why should you choose us?
• Powerful factory, giving competitive prices and best technology support.
• 15-years' experience in producing beauty machines.
• 3 years-warranty and 7x24 online after-sale service.
• CE Certification for legal use and sales.
• Diversity of customized service, strong OEM & ODM capability available.
6. Is the machine easy to maintain?
Yes, the machine is designed for durability and ease of maintenance. Our technical team provides clear guidelines and supports you with any component inquiries to ensure long-term stable operation.